We hope you enjoy your purchase, but if you are not satisfied with the item, we are always ready to help.
Returns
We accept returns within 30 days of the date of receipt. Return conditions are as follows:
The item must be unused, unwashed, and in its original condition.
Labels and packaging must be intact.
Proof of purchase (order number or receipt) is required.
Non-Returnable Items
The following items are non-returnable:
Sale or clearance items
Underwear, swimwear, or accessories (for hygiene reasons)
Customized or personalized items
Refunds
We will notify you by email after receiving and inspecting your return.
Refunds will be returned to your original payment account within 5-10 business days.
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item sent or defective item).
Exchanges
If you wish to exchange the size or color of an item, please contact us before returning it. We will do our best to reserve a replacement for you.
Damaged or Incorrect Goods
If you receive damaged or incorrect goods, please email us within 7 days of receipt, attaching photos of the problem. We will replace the goods or provide a full refund.